Terms of Use

  • Product Availability All products listed on our website are subject to availability. We strive to maintain accurate inventory levels, but there may be occasions when a product is out of stock. If a product you have ordered is not available, we will notify you as soon as possible and offer a refund or a replacement item.
  • Pricing All prices listed on our website are in US dollars and include taxes where applicable. We reserve the right to change the prices of our products at any time without prior notice. However, any changes in price will not affect orders that have already been placed.
  • Promotions and Discounts From time to time, we may offer promotions and discounts on our products. These offers cannot be combined with any other discounts or promotions unless otherwise specified. All promotions and discounts are subject to availability and may be withdrawn at any time without prior notice.
  • User Conduct By using our website, you agree not to engage in any conduct that is unlawful, harmful, or infringes on the rights of others. This includes, but is not limited to, using our website to transmit spam, viruses, or other malicious code, or using our website to harass, threaten, or defame others.
  • Third-Party Links Our website may contain links to third-party websites. These links are provided for your convenience only, and we do not endorse or take responsibility for the content of these websites. We encourage you to review the terms of use and privacy policies of any third-party websites you visit.
  • Disclaimer While we strive to ensure that the information on our website is accurate and up-to-date, we make no warranties or representations regarding the accuracy, completeness, or reliability of this information. We also make no warranties or representations regarding the suitability of our products for any particular purpose.
  • Limitation of Liability In no event will GiftCraftHub be liable for any direct, indirect, consequential, or incidental damages arising out of or in connection with the use of our website or the purchase of our products.
  • Governing Law These terms of use will be governed by and construed in accordance with the laws of the state in which GiftCraftHub is incorporated. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in that state.
  • Customer Service At GiftCraftHub, we are committed to providing excellent customer service. If you have any questions or concerns about your order, please do not hesitate to contact us. Our customer service team is available to assist you Monday through Friday from 9:00 AM to 5:00 PM EST.
  • Product Care Our handcrafted gifts and souvenirs are designed to last, but they do require proper care. Please follow the care instructions provided with each product to ensure its longevity. If you have any questions about how to care for your product, please contact us.
  • Custom Orders In addition to our standard product offerings, we also accept custom orders. If you have a specific design or idea in mind, please contact us to discuss the details. We will do our best to accommodate your request.
  • Social Media We invite you to connect with us on social media. Follow us on Instagram, Facebook, and Pinterest for updates on new products, promotions, and behind-the-scenes glimpses into our creative process.
  • Newsletter Sign up for our newsletter to receive updates on new products, promotions, and events. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any newsletter.
  • Gift Cards GiftCraftHub gift cards make the perfect gift for any occasion. Our gift cards are available in a variety of denominations and can be redeemed online or in-store.
  • Environmental Commitment At GiftCraftHub, we are committed to minimizing our environmental impact. We use sustainable materials whenever possible and strive to reduce waste in our production process. We also encourage our customers to recycle or repurpose our packaging materials.
  • Community Involvement We believe in giving back to our community. A portion of our profits is donated to local charities and non-profit organizations. If you have a cause that is close to your heart, please let us know. We would be happy to consider it for our charitable giving program.
  • Cultural Sensitivity Our products are inspired by cultures from around the world. We strive to represent these cultures with respect and sensitivity. If you have any concerns about our use of cultural symbols or motifs, please contact us.
  • Product Safety All of our products are designed and manufactured with safety in mind. However, some of our products may contain small parts and are not suitable for young children. Please use our products responsibly and keep them out of reach of children.
  • International Orders We welcome orders from customers around the world. However, please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
  • Order Tracking Once your order has been shipped, you will receive a tracking number. You can use this number to track the progress of your order on the website of the shipping carrier.
  • Gift Wrapping We offer gift wrapping services for a small additional fee. If you would like your order to be gift wrapped, please select this option at checkout.
  • Contact Us If you have any questions or concerns about these terms of use, please contact us at [email protected]. We will be happy to assist you.
  • Thank you for shopping at GiftCraftHub. We hope you enjoy our unique, handcrafted gifts and souvenirs as much as we enjoy creating them.